News and Announcements

PROTECT YOUR INVESTMENT!

In the summer months its highly recommended to keep your aircraft in the shade or under a suncover when not flying.  Florescent paint is especially sensitive!  We've had some days with UV index of 12!  Even a short period of time in direct sunlight and heat can damage your aircraft.  Foam core laminates can be damaged in excessive heat and UV exposure!  Protect your model and florescent paint during these summer months!  Florescent paint can also fade in direct sunlight.  Dark colors and florescent need extra care.

UV degradation: Fluorescent paints absorb UV light and convert it into visible light, which is why they appear so bright and vivid. However, this absorption of UV radiation can also trigger chemical reactions within the paint, leading to the breakdown of the fluorescent pigments.

Preparing for your Aircraft Delivery

Please carefully review the following information on how to properly receive your model.

Prior to delivering your item, the carrier will contact you to schedule a convenient delivery appointment. Please be advised that the driver is only required to deliver the item “curbside” at the end of your driveway. Most drivers will do more, but to be sure, make any special arrangements with the freight carrier prior to delivery. Any additional services will likely carry an additional cost and must be paid directly to the freight carrier.

Procedure for Receiving Your Freight Shipment:

Upon delivery of the shipment, it is the customer’s responsibility to fully open and inspect all packages. It is also important to verify the quantity of the items received. Be sure that the number of items received matches the number of items on the delivery receipt.

“The Driver will wait for an inspection!” If he/she refuses, Please NOTE on the waybill (Inspection Denied, Possible concealed damage). This is for your protection. Internal condition cannot be judged by the outside of the box.

*If any damage or shortage is found, write a precise description of the damage or shortage on both your copy and the freight carrier’s copy of the delivery receipt.* Take pictures of box and damaged parts and please call us immediately.

If you feel like this merchandise is damaged beyond repair then the merchandise should be REFUSED in order to commence the insurance claim process correctly.

Please do not sign for items that are damaged unless it is noted on the form. If you refuse merchandise due to damages, please contact us immediately.

Remember, once you sign for the shipment or give permission to the freight carrier to leave the merchandise, you are accepting the order in its current condition.

Any damage or shortage found after delivery must be filed by you, directly with the carrier. Elite Aerosports LLC. Is not responsible for concealed freight damage or shortages after time of delivery.  Providing no cost replacements or reshipments will be difficult because it’s likely the insurance company will automatically deny any claim that was not indicated on the paperwork.

If you see box damage, take pictures, open the box In front of driver, inspect, document any damages with driver, have him sign the paperwork stating damage, photograph the damages, access damage, refuse shipment if damage if beyond repair, please notify us.  As long as these steps are followed the claim process is very simple.  They have 30 days to acknowledge claim and 120 days to process.

In the event you are not allowed to open or inspect the box before receiving, then please mark on the BOL as large as possible “NOT ALLOWED TO INSPECT BEFORE SIGNING”  "Possible concealed damage"

Please let us know if you have any questions or need any clarification.

Neither Elite Aerosports LLC., Nor Aerotech Composites LLC., Are responsible for shipping damages.  Damage insurance is available through the carrier and claims are handled by them.